FAQs

Q:

1. About the Air Relax System

2. How does the Air Relax System Work?

3. How many modes does Air Relax System have?

4. How does the AUTO button and POINT mode on Air Relax System works?

5. How many Pressure levels does Air Relax System have?

6. Can I use my Air Relax Leg Cuffs on other parts of my body?

7. Is there any side effects of using the Air Relax System?

8. Benefits of using Air Relax System?

9. Should I consult my doctor before using the Air Relax System?

10. Is there any maintenance required for Air Relax System?

11. Does the Air Relax System have a warranty?

12. Is the Air Relax System safe for children?

13. My Air Relax System is not working.

14. My Air Relax System stopped working during operation.

15. My Air Relax System is noisy during use.

16. I don't feel compression or compression is weak when I use Air Relax System.

17. I'm using a converter with the power cord and it doesn't work. What should I do?

18. My Air Relax boots are compressing backwards of the display. What should I do?

19. How to use my Air Relax Waist Cuff?

A:

1. About the Air Relax System

The Air Relax is an air compression device with multiple chambers that compress in succession. Our system increases blood flow through your muscles, which has been shown to aid with sports and other recovery, similar to the effects of a professional massage.

2. How does the Air Relax System Work?

After fitting both legs into thigh-high cuffs, just sit or lay on a flat surface of a bed, floor or couch and let the technology do the work. The leg cuffs have hoses that connect to the air compressor. Once the compressor is turned on, the air chambers in each leg cuff fill up with air in the sequence you choose, gradually compressing each muscle group in the legs and feet and then repeating.  You may choose the compression sequence you like the most. Massage therapy will increase circulation and will flush lactic acid from a users legs after a tough workout or standing for long periods.

3. How many modes does Air Relax System have?

Air Relax System has 5 different settings ("A", "B", "C" , "POINT" , "AUTO" ). You can choose one of those modes. Press the "MODE" button once to change the mode. "A" mode inflates and deflates the chambers from the bottom up, one at a time. " B" mode also inflates the chambers from the bottom up, but maintains the pressure in the lowers chambers as it works its way to the top. "C" mode maintains pressure in all chambers at once, and then releases.

4. How does the AUTO button and POINT mode on Air Relax System works?

"AUTO" function starts when it's pressed during the operation. "AUTO" program combines "MODE" (A, B, C) and "POINT. 

"POINT mode can target a specific section to inflate and deflate repeatedly.

5. How many Pressure levels does Air Relax System have?

Pressure range is 0-230 mmHG. There are 4 pressure levels, which can be selected by pressing the button during operation. There is no benefit to squeezing too hard.

6. Can I use my Air Relax Leg Cuffs on other parts of my body?

You can use your leg cuffs on the legs only. Please do not use on your hands or other parts of your body. Please use other accessories like an arm cuff or a waist cuff to massage your arms / waist / lower back / glutes / torso / hips.

7. Is there any side effects of using the Air Relax System?

It is recommended to use not more than 3 times a day for 15 minutes. Do not exceed the recommended time! There is no side effects, unless you use it more that it's recommended.

8. Benefits of using Air Relax System?

This product is intended for use by medical professionals and patients at home who are under supervision. In treating many conditions, such as: primary Lymphedema, Edema following trauma sport injuries, Postimmobilation edema, Venous insufficiency, Lymphedema, Poor Blood Circulation.

9. Should I consult my doctor before using the Air Relax System?

Our system is designed for your personal use and is not intended to replace any health professional care. However, If you have any medical condition, it would be best to consult your doctor before using.

10. Is there any maintenance required for Air Relax System?

Please see the Manual, Page 06.

11. Does the Air Relax System have a warranty?

Yes, a (1) one year warranty.

12. Is the Air Relax System safe for children?

It is not safe for children. Please keep your device away from children.

13. My Air Relax System is not working.

Check if it is a power failure. Wait until power is on. Check if power cord connected, plug it in if not. The device is checked (plugged in) prior to shipping.

14. My Air Relax System stopped working during operation.

Press ON/OFF button again. The machine is designed to run a full 15 minutes session.

15. My Air Relax System is noisy during use.

Move it to the flat surface. Flip the machine handle forward.

16. I don't feel compression or compression is weak when I use Air Relax System.

Spread out the folded hoses. Check ALL hose connections.

17. I'm using a converter with the power cord and it doesn't work. What should I do?

 We recommend purchasing the correct power voltage. 110 volts for US customers and 220 volts for Europe. Some converters only convert the voltage. In some countries both the voltage and frequency is required. Please make sure you are aware of the Voltage and hertz (frequency) for your location. Using the incorrect power converter can damage your machine and is not covered under warranty.

18. My Air Relax boots are compressing backwards of the display. What should I do?

 Try to flip the hose plug around that goes into the air socket. You would normally see the word “TOP” after plugging it into the air socket. Plug it in with the word top on the bottom.

19. How to use my Air Relax Waist Cuff?

  •  Wrap it around your waist / lower back / hips or glutes. Use the Velcro to secure it around you.
  •  Make sure you don't wrap it too tight. There should be some space left, so the cuff could inflate and don't squeeze you too much.
  •  You want to be in an upright position if the placement of the cuff is high and reclined if the placement is lower on the waist and lower back.
  •  Recommended mode for the waist cuff is Mode C. However you can always try different modes and pressure.

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